The care journey as the missing link between technology and practice

Technology is often seen as the solution to current and future workforce shortages and cost challenges in healthcare. However, every technological innovation must find its place within a complex care environment—one with established work and decision-making processes, limited innovation budgets, and professionals whose daily routines will change as new technologies are introduced. 

In this session, we explore the implementation of healthcare technology from the perspective of everyday (hospital) practice. Participants will gain new insights and are encouraged to empathise with others and recognise the diverse realities within healthcare organisations. The ultimate goal is to experience the care journey: a counterpart to the innovation journey and the patient journey, centred on the needs, steps, and challenges experienced by healthcare organisations. 

Planning & Speakers

Welcome and introduction
Wieke Haakma (Samenwerkende Topklinische Ziekenhuizen) and Mariska van den Berg (4TU.Health)

Illustrative experiences from health care practice
Linda van den Dorp Walraven (Albert Schweitzer ziekenhuis) and Erika van Ommeren (St Antonius Ziekenhuis)

Interactive case study: when healthcare innovation meets daily care practice

Innovation Rooted in Practice
Gréanne Leeftink, Universiteit Twente

Closing
Wieke Haakma (Samenwerkende Topklinische Ziekenhuizen) and Mariska van den Berg (4TU.Health)