The Baby Comfort Class (BCC) is a special product service system designed for KLM to improve the travelling experience for parents with babies. BCC comprises a number of offline and online solutions that prepare parents for travelling and increase the involvement of personnel, reducing stress levels for parents and their offspring.
Partners
Industrial Design, Eindhoven University of Technology
Client: KLM Dutch Royal Airlines
People
Daniëlle Peverelli
Researchers: Lu Yuan, Ad van Berlo
Contact
daniellepeverelli [at] gmail . com